If you place an order containing currently available products AND preorder items we will not ship your currently available items until your preorder is ready. Orders that contain multiple items with a preorder will be subject to a hold until the last release date of any preordered items. They are based on actual dates provided to us either directly by the product manufacturer or our designated distributor. Please note that we are not in control of the official release dates as a retailer, and these sometimes change due to manufacturer issues, distribution or supply chain problems, etc. Please check each individual item for the estimated release date for it before placing your order. When you make a purchase that it s pre-sale or a pre-order of an item, we are not able to ship that item to you until the manufacturer allows us to mail it out. If you have any questions before placing an order or a pre-order through our store, you can always contact us for any question at Preorders For orders that contain a pre-ordered item you have 48 hours from the time the order is submitted to cancel it. For orders that do not contain a pre-ordered item we require SAME DAY cancellation. We prefer if you can contact us to cancel the order immediately before we pull it off the shelf and pay for postage. Because we ship out items very quickly in most cases we can only accommodate a short cancellation period. We understand that sometimes orders are placed by mistake, whether you purchased the wrong quantity of something, used the wrong payment method, etc. One of the ways that we are able to provide competitive prices and free shipping on many orders is by ensuring our order accuracy and by making smart inventory purchases on our end. Please remember it can take some time for your bank or credit card company to process and post the refund too.All Sales (including Pre-orders) are Final. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at Campbelltown and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at Campbelltown If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |